DATA DELETION

INTRODUCTION

LOCALISE respect your privacy and your right to request the deletion of personal information we hold about you.

This page explains how you can request deletion of personal data associated with any of our products, services, websites, applications, accounts, or other services we provide.

HOW TO REQUEST DELETION OF YOUR PERSONAL DATA

If you would like us to delete personal information we hold about you, please contact us at:

Email: info@localise.co.uk

Please include enough information for us to identify your account or records, such as:

  • Your full name
  • The email address associated with your account or service
  • The relevant product, service or application you have used
  • Any other information that may help us locate your records
  • A clear statement that you are requesting deletion of your personal data.

Please do not send passwords, payment card details, or other sensitive authentication information as part of your request.

WHAT HAPPENS AFTER YOU MAKE A REQUEST

Once we receive your request, we may need to verify your identity before deleting personal information. This is to help ensure that we do not delete information at the request of someone who is not authorised to make the request.

Once your request has been verified, we will review the personal information associated with you and delete or anonymise it where appropriate.

We will handle requests within the timeframes required by applicable data protection law.

INFORMATION WE MAY NEED TO RETAIN

In some circumstances, we may not be able to immediately delete all information associated with you.

We may retain certain information where necessary to:

  • Comply with legal, regulatory, accounting or tax obligations
  • Establish, exercise or defend legal claims
  • Prevent fraud, misuse or security incidents
  • Maintain records of transactions or contractual arrangements where legally required
  • Resolve disputes or enforce our agreements
  • Maintain records necessary to demonstrate compliance with legal obligations

Where information must be retained, we will only retain it for as long as necessary for the relevant purpose.

DATA HELD BY THIRD-PARTY SERVICES

Some of our products and services may integrate with or use third-party platforms, service providers or applications.

Where information is held directly by a third party, you may also need to contact that provider or use the privacy and account controls provided by that service.

Deleting your account or disconnecting a third-party service does not necessarily delete information that we are legally required to retain.

CONTACT US

If you have questions about how we handle data deletion requests or the personal information we hold about you, please contact:

RPM Marketing Ltd 
Email: info@localise.co.uk

For further information about how we collect, use and protect personal information, please see our Privacy Policy