Built with dealerships, for dealerships
Customer Connect isn’t another generic review tool. It was developed hand-in-hand with dealer groups to tackle the very real challenges that sales, service, and aftersales teams face every day. From handling Google reviews to monitoring Autotrader, Trustpilot, Motability and 80+ review sites, — Customer Connect has you covered.
The all-in-one review management for Car Dealers
Request Reviews
Monitor & Respond
Share Reviews
Dealer-ready reports
Staff leaderboards
Ratings Calculator
AI Sentiment Analysis
Website Review Widgets
Review management that fits in your pocket
No more desktop-only dashboards
No more clunky logins
Just control, wherever you are
All your reviews in one place
Stop logging into ten different platforms and chasing one-time Autotrader login codes. With Customer Connect, everything is brought together in one powerful, mobile-friendly platform designed specifically for franchise and independent car dealers across the UK.
Why choose Customer Connect over a generic review tool?
Unlike platforms that serve every industry, Customer Connect is automotive-exclusive. Every feature, every report, every insight was built for the unique needs of UK dealerships. From Motability feedback to Autotrader ratings, we’ve thought of everything that matters to your business.
What makes Customer Connect different?
- All-in-One Review Hub – Monitor, respond, and report on every review in one place.
- Smart Sentiment Analysis – Instantly understand what customers love and where they’re frustrated.
- Staff Leaderboards – Celebrate high performers and spot coaching opportunities with transparent insights.
- Competitor Benchmarking – See how your dealership stacks up locally and nationally.
- Ratings Calculator – Know exactly how many reviews you need to reach the next star rating.
- Real-Time Alerts & Easy Reports – Stay on top of your reputation without drowning in admin.
- Mobile Friendly – Manage your reputation anytime, anywhere.
Customer Connect Features
Your Reputation. Your Advantage.
Get access to customer connect today
OUR CLIENTS
Serving over 200 Single Franchises, Dealer Groups and Independent dealers.
BENEFITS
Tangible results that drive sales
Showcase your reviews
Convert more browsers into buyers by showcasing strong ratings across multiple platforms.
Motivate your team
Improve staff performance with visibility and accountability through leaderboards.
Act fast on feedback
Resolve issues faster with real-time alerts and actionable insights.
Alexa Broyd
Hi Raph, Thanks for showing me where I can see those stats! That's handy. That's a brilliant result. I have been noticing a lot more reviews coming through recently. Very happy with all new efforts to push our reviews. Many thanks!
Melanie Banks-Browne
The reputation software gives us exactly what we need. A cost effective solution to monitor reviews from the likes of Google, Trust Pilot, Autotrader , Facebook and Car Dealer Reviews.
Melanie Banks-Browne
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